RBL Bank — regarding customer harassment

Address:

Alwar, Rajasthan

Respected,

Sir i just want to know about terms and conditions of kyc updation and please tell me that should i close my account from there. I went to branch bhiwadi rbl and met to mr. Vivek solanki for kyc updation because my account has been seized due to maximum capping of transaction limit. But they refused to do the same. He replied with me that i don’t have enough manpower to send a person at your residence for verification process. So why you opened my account, will you please clarify that. And mr solanki also told me that it’s a time of closing so you should come after few days. But still the kyc is not updated. Please do the helpful, otherwise i have to take a strict action about these type of customer harassment and i’ll make sure that it should not be easy for this bank.

Regards
Sanjay arora
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