RBL Bank — Rejected credit card against pre approved credit card

Lovitr

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122003

I received call from shruti from rbl bank advising me that i have a pre - approved credit card and asked for documents. I submitted all necessary documents in the first week of june 2017 and now i get to hear from bank 's side that the application has been rejected. Can you please explain this non sense going on as i recently got to know that rejection of credit application adversely impact cibil score. Why such fraud are being perpetuated by the bank to harass the customers???
Regards rajiv grover from gurgaon, mob [protected]

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RBL Bank customer support has been notified about the posted complaint.

Jun 23, 2017

Updated by Lovitr Hi, Post the filing of complaint on the site, I got a call from Rahul Sharma from Mob [protected] stating that he is RBL baNk and calling in regard to my complaint. He informed that my card is on hold and I need to deposit Rs. 20 online. On probing further, he started abusing in hindi. What sort of service is this...Can some one explain????