[Resolved] RBL Bank — transaction failed but amount debited 10000/-

Vijay g shinde

Address:

Ap-Belapur kh Tla-Shrirampur Dist-ahmednagar, Ahmednagar, Maharashtra

Sir mere dwara aeps adhar card se paisa nikalne par 10000/ka ammount mere accunt se kat gaya hai jiska bank of maharashtra account no.[protected] ifsc code mahb0000501 branch belapur bk customer name sandip shinde adhar no.[protected] hai date20/12/2018 ko transation karne par error failure (0204) aur account se 10000/ka ammount kat gaya jiska rrn no.[protected] trasaction id[protected] hai. Rbl bank id rdi13754 vijay electricals & electronics please refund ammount customer account early. Customer mo.[protected]

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Mar 12, 2019

Complaint marked as Resolved

Dear Sir, RBL bank chargeback send to Bank of Maharashtra and Bank of Maharashtra chargeback accepted but ATM claim department Mail reply RBL Bank not response transaction Kindly find charge back details. TXNUID UID ADJDATE ADJTYPE ACQUIRER ISSUER RESPONSE TXNDATE TXNTIME RRN TERMINALID CARDNO CHBDATE CHBREF TXNAMOUNT ADJAMOUNT STATUS LAST DATE OF TAT 2.01812E+23 2024787 10/01/2019 Chargeback Raise RNU BMU 0 20/12/2018 16:19:50 835416444046 RDI13754 6.07387E+18 10/01/2019 10000 10000 Chargeback accepted 14/01/2019

RBL Bank customer support has been notified about the posted complaint.

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Comments

Ysph

from Hyderabad, Telangana

We have been going through multiple fraud transactions, each time the custome care changes the card and says we will investigate and later tgey say merchant didnt claim it so it will not b reversed and we have to pay for it which is not right.i am looking for a resolution on this case.i demand rbl authorities to take some action on this