RBL Bank — two wheeler pending emi paid still harassing collection department

Address:

Pune, Maharashtra, 411014

Dear sir/madam

I, somnath bhosale, m your two wheeler loan customer i did regularly paid your emi 2752/- since april 2017. But last 4 month i was hospitalized for 3 month. So that time i don't have sufficient money to pay your emi. Because that time i am job less person. Last month november 2018 one of your collection person he's name swapnil ([protected]). He is continuously visit my relative home and harassing to my family.
After words i did pay emi by cash to given him. But still he is not update on my loan amount. And still he is calling me and visited my relative home and asking give me bouncing charge. Even that that charge will debited from my another account. So please take a serious action agents him.