[Resolved] RBL Bank — Virtual account is suspended and closed payment HOLD in account | |||
Virtual Account number :- [protected] Ifsc code RATN0VAAPIS ACCOUNT IS CREATED by Paymark Payment Technology & Solution Pvt Ltd product IN payabhi FOR MONEY TRANSFER PORTAL PAYMENT MADE 15 JULY 2022 AMOUNT IS 50, 000/- TO SOURCE BANK NAME BANK OF BARODA . ACCOUNT IS SUSPENDED OR CLOSED PAYMENT NOT CREDIT AT MY WALLET AND NOT REFUND IN MY SOURCE BANK ACCOUNT . COMPLIED TO SOURCE ACCOUNT AND RESOLUTION FOUND IN BELOW . Dear Customer On the basis of your request for recall of funds we raised your case to beneficiary bank by raising chargeback on them on 19.07.2022 and they have re-presented/rejected the chargeback on 18.08.2022 stating the reason that “Customer is not accessible for obtaining debit confirmation”. Hence, the funds cannot be reversed as we have not received any reversal from the beneficiary bank. SO PLEASE KINDLY PROVIDE THE REFUND AMOUNT IN SUSPENDED AND CLOSED ACCOUNT . THANKS AND REAGRD'S MUKESH KOTHARI [protected] Was this information helpful? | |||
Sep 5, 2022 Complaint marked as Resolved Dear sir/Mam
Transfer the amount 50000/- in
bank Name:- RBL bank
virtual account 2223330032603044 .
IFSC CODE :- RATN0VAAPIS
Date :- 15/07/2022
Time:-12:02:36 PM
RRN number:- 219612528214
Amount :- 50, 000/-
Payment successful but not received in EPAY MARK PVT LTD (PAY ABHI) wallet
For resolution mail to [email protected] revert is
As you know the old virtual account was already removed from our system a long time back. It is not possible to resolve this matter by us, so in this case we are requesting you to please contact the customer's bank for further help.
As per reply complained to bank of Baroda
Complaint ID: MBNK73360021802
Original Complaint :
Acno 46520100004933 wrongly Credit his payment into Payabh old virtual account Now new Virtual account showing old virtual account was already removed from system SO PLEASE TRANSFER IN NEW AND RIGHT BENF. ACCCOUNT OR please REVERSE THE AMOUNT IN source account
20/08/2022
Still No resolution found
not update payment in wallet and not reverse in bank account so please help to reactivate the account and refund payment .
name :- Mukesh kothari
mobile number:- 7340070005
email ID :- [email protected] RBL Bank customer support has been notified about the posted complaint. | |||
Add a Comment | |||
5%
Complaints
2405
Pending
0
Resolved
118
View all 2405 RBL Bank reviews & complaints
+91 22 4302 0600 [Corp Office]
+91 22 6115 6300 [Banking Queries]
+91 23 1265 0981 [Admin Office]
Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
View all RBL Bank contact information
Post your Comment