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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 5

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P
Praveen Kumar U
from Hyderābād, Telangana
Sep 3, 2022
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3850 Charges charged on my CC without informing about the charges when i upgraded the card, and now i am not using it and cleared all outstanding asked them to close but they are irritating and forcing to pay even i do not use the card.
RBL Bank customer support has been notified about the posted complaint.
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    B
    bhaskar bestha
    from Bengaluru, Karnataka
    Sep 3, 2022
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    Address: 1-1-700/f gandhinagar new bakaram street number 12

    Hi team my name is Bhaskar my registered number is [protected] and I have outstanding of 2 lakhs and I'm in total financial loss having in crisis not able to pay the amount and asked RBL bank to provide the settlement but they are denying to provide it and they are not allowing to it, I understand it will impact my cibil score please help me in getting the settlement for rupees 70k and in future I will clear all the dues if my life going smooth further
    RBL Bank customer support has been notified about the posted complaint.
    Sep 04, 2022
    Updated by bhaskar bestha
    Please team need your help on an urgent basis the Bank team is harassing me like anything.
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      B
      balaraghavendra321
      from Hyderabad, Telangana
      Sep 2, 2022
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      TO
      RBL Credit Card Department.

      Dear sir/Madam
      I am NIDUDOLU BALA RAGHAVENDRA RAO,
      from HYDERABAD, TELANGANA.

      I have taken a Credit card from RBL BANK LTD.
      Loan A/C :[protected] Date Opened on 17/05/2019, Loan Amount.Rs.38000
      It's the best service provided by your bank in the country. I am really happy with your services.
      Recently i checked my cibil report, in that report i saw the Post (WO) Settled flag mentioned.
      At the time of my loan closer i don't have any idea about settlement.
      now it's a complicated issue in my cibil.
      Due to this reason I am not getting any loan from banks.

      I request you to please give me a closer amount to remove this negative flag in cibil.

      thanks and regards
      BALA RAGHAVENDRA RAO,
      Mobile: +91 [protected]
      PAN: ALKPN1997Q
      Email ID: [protected]@gmail.com
      RBL Bank customer support has been notified about the posted complaint.
      Sep 15, 2022
      Updated by balaraghavendra321
      There is no update from the beginning onwards

      i request you to please provide me closer amount as soon as possible

      its very urgent for me to get its closed
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        M
        mukeshdhfl
        from BHILWARA, Rajasthan
        Sep 2, 2022
        Resolved
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        Resolved

        Virtual account is suspended and closed payment HOLD in account

        Address: main road chandra shekhar azad nagar attached to sbi bank bhilwara 311001

        Virtual Account number :- [protected]
        Ifsc code RATN0VAAPIS
        ACCOUNT IS CREATED
        by Paymark Payment Technology & Solution Pvt Ltd
        product IN payabhi FOR MONEY TRANSFER PORTAL
        PAYMENT MADE 15 JULY 2022
        AMOUNT IS 50, 000/- TO SOURCE BANK NAME BANK OF BARODA .

        ACCOUNT IS SUSPENDED OR CLOSED PAYMENT NOT CREDIT AT MY WALLET AND NOT REFUND IN MY SOURCE BANK ACCOUNT .
        COMPLIED...
        +1 photos
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        V
        var03
        from Delhi, Delhi
        Sep 1, 2022
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        Payment done of credit card but not reflecting in mycard app

        I have made a payment of 10301.03 on 1/09/2022 midnight 1:23am through RBL my card app i received message of payment acceptance and mail as well but still the app isn't updated and showing to pay the amount
        1 sep 2022 is my last date of bill i am not going to bear any late fee fine !! Because of your pathetic service
        Your poor app always not working!!
        Customer care so bad they are not even aware about the mails they...
        +1 photos
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        M
        Meenakshi Darshan
        from Powai, Maharashtra
        Sep 1, 2022
        Resolved
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        Resolved

        I have done the promptly before the due date and it is not reflected from the banks end

        Respected Sir/Madam,
        I am one of the rbl credit card holder from madurai, Tamilnadu and I have to done the payment before the due date of September 01, 2022(dated august 30, 2022)and this payment has not reflected so far. I have made a call to the customer service and this payment have not received from bank end and this amount have been debited from my bank account. Kindly find the details below and resolve. Thank you.
        Amount...
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        S
        shaikpasha
        from Hyderabad, Telangana
        Aug 30, 2022
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        TO
        RBL BANK Team.

        Dear sir/Madam
        I am SHAIK PHASHA
        Hyderabad, Telangana.

        SUB: WRONG INFORMATION ADDED IN MY CREDIT CARD

        I have taken a Credit Card from RBL BANK In 2021
        Loan A/C[protected] LOAN AMOUNT Rs.35000 Date Opened / Disbursed 20/05/2021
        for your information i never went to a bank and applied for a card.
        Rbl people has called to and sanction card
        and i never use this card at any where
        you cheated me by adding a insurance on my name, in the card
        that was not confirmed by me
        and you made me a defaulter in my cibil
        now i am not getting any loans from banks.

        I request you to please remove this overdue amount and remove the written off flag
        from my account
        its showing as a defaulter in cibil.

        Thanks & regards
        SHAIK PHASHA
        Call +91 [protected]
        PAN: IHQPS8976E
        Mail ID: [protected]@gmail.com
        RBL Bank customer support has been notified about the posted complaint.
        Sep 21, 2022
        Updated by shaikpasha
        There is no update from the date.
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          A
          Anita Mudliyar
          Aug 29, 2022
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          Address: Thane

          Dear Sir/ Madam,

          My Name: Anita Mudliyar my case ID: 50192864 & Ref Id:51025982 I would like to inform you that I'm getting a call and email from your agent that i have taken loan from RBl dial for cash something called chatbot channel which i was not known only after sending so many mails to your customer care finally i have send them my bank statement and mail

          (Dear Ms. Priya Kumari,

          As per the above mail i have attached my bank statement as well as the mail screenshot and mail copy for your reference please go through to the details as i have not received any mail from RBL saying that i have taken any loan from your RBl I have received the mail that is on 14/12/2019 Statement was dial for cash and the date 22/11/2019 i have not received any amount to my bank from dial for cash if i would have taken the loan then it should reflect on my bank account.directly im getting a statement from RBL for dial for cash which not digestible on 16/11/2019 i have received a offer mail from RBL Dail for cash i.e. at 3:00Am in mid- night and then on 25/11/2019 and 27/11/2019 fraud information mail from RBL.

          Kindly find the attached document which can show you that i have not taken any loan from RBL Dail for cash and also Please ask your concern team to check that this loan amount has been deposited to which bank account.

          I Request You to Please issue N.O.C. to maintain my CIBIL Score

          Please do the needful as soon as possible.)

          scanned copy as proof that i have not taken any loan but after that i received a call from krutika mobile No.: [protected] / What's Up No . : [protected] saying that you madam you make 4000/- against your bill amount of Rs. 9, 430/- i will issue you the settlement letter that their is no payment is pending or else if your won't believe i will first send you the letter then you make a payment that means this is a fraud call from RBl. I'm not from rich family now I'm job less I don't have money to pay and that is for fraud bill amount.

          Kindly request you to please do the needful and give me NOC for my credit card dial for cash account account for make my CIBIL better
          +6 photos
          RBL Bank customer support has been notified about the posted complaint.
          Aug 29, 2022
          Updated by Anita Mudliyar
          please do the needful
          as per the above complain i have attached the settlement letter for your reference

          Complain about dial for cash Loan - Comment #4044145 - Image #0
          Complain about dial for cash Loan - Comment #4044145 - Image #1
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            S
            sans1246
            from Hyderabad, Telangana
            Aug 27, 2022
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            Dear sir,

            I am writing with this regards to my credit card bill payment. My credit card number ending 0898. I recently received a bill of amount rs. 6+lakhs, already lot of interest and Charges are being cumulative.

            This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i am into deep financial Crisis and i borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

            I can able to give 30% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 20 business days. More than 30% is not affordable for me in the present situation.

            I am ready to settle this as soon as i get the confirmation from your side.

            Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.
            RBL Bank customer support has been notified about the posted complaint.
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              B
              balaraghava rao
              from Hyderabad, Telangana
              Aug 27, 2022
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              TO
              RBL Credit Card Department.

              Dear sir/Madam
              I am NIDUDOLU BALA RAGHAVENDRA RAO,
              from HYDERABAD, TELANGANA.

              I have taken a Credit card from RBL BANK LTD.
              Loan A/C :[protected] Date Opened on 17/05/2019, Loan Amount.Rs.38000
              It's the best service provided by your bank in the country. I am really happy with your services.
              Recently i checked my cibil report, in that report i saw the Post (WO) Settled flag mentioned.
              At the time of my loan closer i don't have any idea about settlement.
              now it's a complicated issue in my cibil.
              Due to this reason I am not getting any loan from banks.

              I request you to please give me a closer amount to remove this negative flag in cibil.

              thanks and regards
              BALA RAGHAVENDRA RAO,
              Mobile: +91 [protected]
              PAN: ALKPN1997Q
              Email ID:[protected]@gmail.com
              RBL Bank customer support has been notified about the posted complaint.
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                S
                shidharhiras
                from Hyderabad, Andhra Pradesh
                Aug 25, 2022
                Resolved
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                Resolved

                Address: Hyderabad

                Dear Sir,

                I have paid all outstanding amount of credit card but the bank has denied to update in cibil bureu as this is hindering to get fresh loans or cards.

                My registered number was [protected] which is linked to credit card and, please find the NOC recieved from bank, also when raised dispute to the cibil bureus the bank is not responding to there request also, where cibil bureus are asking to co ordinate with bank.

                Please find the attached emails and NOC for your reference.

                Humble request to get it updated on earliest.

                Regards,
                Shridhar Hiras
                +3 photos
                Sep 13, 2022
                Complaint marked as Resolved 
                Resolved, But Took Long Time
                RBL Bank customer support has been notified about the posted complaint.
                Sep 03, 2022
                Updated by shidharhiras
                Dear Team,

                Request you to update in all cibil bureaus on Transunion, Experian, Equifax, Crif.

                Request you to confirm once done, as after doing refresh in cibil report also it is not updated, as still showing in negative accounts.

                PFA report for your reference (Snap shot attached of Experian and Equifax same has been emailed you too).

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                  B
                  Bikash mallick
                  from KOLKATA, West Bengal
                  Aug 17, 2022
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                  This is Bikash Mallick, a credit card holder (car no-[protected]).
                  my all dues & outstanding already paid .
                  Please send me NOC to my address.
                  Thanking You

                  NAME-BIKASH MALLICK
                  LAND MARK-BEHIND OF HIMADRI SPECILITY CHEMICALS LTD
                  VILL-KULEBA
                  P.O-MOHISTIKARY
                  P.S-HARIPAL
                  DIST-HOOGHLY
                  PIN-712223
                  MOB-[protected]
                  RBL Bank customer support has been notified about the posted complaint.
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                    H
                    Honey431
                    Aug 17, 2022
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                    Dear sir,

                    I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-0008. I recently received a bill of amount rs. 160000/-.

                    This is to inform you that I cannot pay this amount due to bad financial condition. So I want settlement for this Credit Card in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                    I can able to give 40% of my debts. If agree to settle with this amount, I shall be clearing their dues in 4 monthly Payments. More than 40% is not affordable for me in the present situation.

                    I am ready to settle this as soon as I get the confirmation from your side.

                    Please know your help would be appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

                    Further Rubbish People are working in RBL Credit Card Team She Started misbehaving and Abusing with me and wife. Got 10 Times call her contact number is [protected].

                    Thank you.
                    Honey Gambhir
                    RBL Bank customer support has been notified about the posted complaint.
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                      T
                      Thakur Preeti
                      from Ghaziabad, Uttar Pradesh
                      Aug 16, 2022
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                      Dear Team,
                      Greetings!
                      Credit card complaint against EMI not closed. I’m writing to you to raise an issue about my RBL credit card. I have ordered a washing machine from flip cart it’s been 9 months or so but due to some personal issue I cancelled the order before delivery. After this I called to RBL bank, When I called to RBL credit card customer care team to closed my EMI because I have canceled my order very next day, they said don’t worry Mam no need to worry EMI will be show every month in your statement but no need to pay because your credit card has excess payment to adjust this amount. Now the customer care team is saying that you have to pay the interest amount of your EMI which very painful for me RBL credit card financially harassing on me they are cheated on me last 9 months through this EMI plan. And now saying that we have not any record of EMI cancellation from customer side.
                      Need your support
                      Regards,
                      RBL Bank customer support has been notified about the posted complaint.
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                        Aswani Kumar Sivalenka
                        Aug 15, 2022
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                        I was unable to pay my credit card bill in due time owing to personal issues and despite being just 10 days away from due date I have started to receive calls from them at regular intervals. They started calling from as early as 7 AM and beyond 7 PM and even on public holidays including Sunday and our independence day. This is outrageous and I am having no sleep because of these people. And they are so rude. Kindly help me to resolve this by not getting calls from them.
                        RBL Bank customer support has been notified about the posted complaint.
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                          anilvirani
                          Aug 10, 2022
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                          Hello,
                          I was using rbl bank moneytap credit card since last 5 years.

                          I was paid my all outstanding balance on this card.

                          Now i don't need this credit card so i have called 15 to 20 times to rbl bank customer care support for credit card closure request.

                          And then credit card was still active and customer care executive not give me any answer to close the credit card.

                          MY CREDIT CARD LAST FOUR DIGIT IS - 6413
                          RBL Bank customer support has been notified about the posted complaint.
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                            M
                            from Meerut, Uttar Pradesh
                            Aug 8, 2022
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                            Address: panipech, nehru nagar , jaipur

                            Dear Sir,
                            I am Seema Rastogi having a Saving Account in the Bank with the account number[protected] in vaishali nagar jaipur branch. I had deposited one cheque in the D-33, RDC, Raj Nagar, Ghaziabad Branch of the Bank in favour of my account which will get uncleared by the bank and then it is sent to my address .
                            The Deposited Check Details are:
                            • Cheque No.: 385529
                            • PNB Bank cheque having A/c No. [protected]
                            • Given By: Munesh Chand
                            • Amount: 8, 00, 000 (Eight Lakh Only)
                            • In Favour of Seema Rastogi
                            Date of Issue of cheque: 20/06/2022
                            It was sent to my home address jaipur but I am not available at my address as I am out of station. I had contacted my branch and they told me it was returned to the Ghaziabad Branch. I am near Ghaziabad so I visited the branch but yet the cheque was not delivered to the RDC Branch, Ghaziabad.
                            My cheque is missing for 1 month by the bank. In Spite of repeated reminders and emails, regular phone calls to the branches and customer care number but action is performed yet.This is very careless by the bank, which is not acceptable. I request you to please check where my deposited cheque is gone and when it will be delivered in the Ghaziabad Branch. I want my cheque back and want it to represent it again in the Bank so that it can be cleared.Please verify and respond on an urgent basis as this cheque has no significance after 1 month.
                            This cheque is concerned with my property, i shall get a huge loss of 8 lakh with interest if it is not found. Find where my cheque is gone and perform some action to resolve my problem fast otherwise I shall have to perform some legal proceedings against the bank for which the bank shall be duly liable.
                            Hoping for your fast response.

                            Contact information
                            Registered Phone number – [protected]
                            Email id – [protected]@gmail.com

                            Yours sincerely,
                            Seema Rastogi
                            RBL Bank customer support has been notified about the posted complaint.
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                              Kunjalnaik
                              Aug 3, 2022
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                              NRO AND NRE Accounts

                              Rated 1 out of 5 stars
                              I would charge them with harassment and…
                              I would charge them with harassment and I am currently struggling with my mental health after trying to remain patient and dealing with them for over 5 years. First they forced me to open a NRE and NRO account in 2015, then h the Su charged me fees upto 5500 for not operating the account becoz I couldn’t get into internet banking nor card when I was overseas....
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                              Haran2912
                              from Chennai, Tamil Nadu
                              Aug 3, 2022
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                              Hi Team,
                              I have been using RBL credit card. Amount of Rs 600 has been deducted from my credit card without my approval and knowledge . I came to know that last month and I have been asking for the proof of approval which i didn't get any proper response.
                              RBL Bank customer support has been notified about the posted complaint.
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                                kannan rk
                                Aug 3, 2022
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                                Address: INdia

                                I was charged very high interest rates and hidden charges on my RBL credit card. For dial loan an EMI of 11500 6 and additional processing fees is all paid. RBL comes back there is a due of Rs 268000 such is the interest rates and closure charges levied by RBL. Dial a cash loan is against credit card and they ask for closure charges.
                                RBL Bank customer support has been notified about the posted complaint.
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