[Resolved]  RBL Bank — Without knowing amount deducted 720

Address:R sheild premium insurance

Hi,
My name is Hameeda Hussaini, recently 4days back I received a rbl bank super card and on 29/08/2020 some amount deducted without knowing me..

I m not going go pay that amount 720 rupees which u people have deducted I want my amount back in my card bloody hell how dare without customer knowledge how can u people do such things...

I WILL NOT PAY .. I WANT MY MONEY BACK IN MY CARD... I
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Sep 16, 2020
Complaint marked as Resolved 
Problem not yet resolved no one contacted me from RBL bank... And they are just ignoring my msgs on Facebook, insta, and on YouTube.. They don't have right to cheat customer like ths..complaint [ID: 2703660] Today date is 6/9/2020.. Still I didn't received call from rbl bank representative... And i received a mail. From insurance company as welcome... I don't want that insurance how. Many times I have to Mail n updates my complain here... What u people. Are doing??? I want my refund which they gave debited without my information... We regret to inform that we could not process your Request [20405031] for "Insurance" on your RBL Bank Credit Card... Today 9/9/2020 I received msg what nonsense since many days I m doing follow up they said they will solved bloody fuckers how dare.. Without informing amout debited for. Nonsense insurance.. The one who running R Sheild Insurance is bloody number one cheater... Useless RBL BANK STAFF N CALL CENTERS ONE WHO ARE CHEATING CUSTOMER ONLINE... U ALL ARE ONE IN CHEATING CUSTOMERS DEAR ALL CUTOMERS WHO FACED THE PRBLM.. NOW. LISTEN I CLEAR 720 RUPEES TODAY 16/09/2020 .. VIA GOOGLE PAY.. N BLOODY FUCKERS DON'T KNOW WHERE THEY R FUCKING THAT 720 AMOUNT ALSO NOT YET ADDED TO. MY CARD I THOUGHT TO CLEAR N CLOSE CARD PERMANENTLY... NOW THEY HAVE 720 RUPEES ALSO AGAIN DON'T UNDERSTAND RBL BANK WHO IS RUNNING REALLY HE IS ON ROAD LIKE BEGGERS EATING SOMEONE...
RBL Bank customer support has been notified about the posted complaint.
Aug 31, 2020
Updated by Hameeda Hussaini
I AM WAITING FOR. REPLY FROM RBL BANK PEOPLE FOR CHEATING ME...
Aug 31, 2020
Updated by Hameeda Hussaini
I AM WAITING FOR. REPLY FROM RBL BANK PEOPLE FOR CHEATING ME...
Sep 01, 2020
Updated by Hameeda Hussaini
THANKS FOR REPLY I WANTY REFUND IN MY CARD THAT'S IT.. THEN I. WILL CLOSED RBL. CARD I DON'T WANT SUCH KIND OF CARDS WHERE BANK PEOPLE CHEAT CUSTOMER WITHOUT KNOWLEDGE...
Sep 03, 2020
Updated by Hameeda Hussaini
Prblm still. As it is they didn't contacted me... Bloody cheaters.. If anything negative effects my cibil i will not leave ths bank i will take ths matter in media...
Sep 16, 2020
Updated by Hameeda Hussaini
NOBODY RESOLVED MY PROBLM N I CLEAR 720 RUPEES TO. CLOSE MY CARD BUT THAT ALSO. THEY DIDN'T UPDATED N CUSTOMERS CARE NUMBER I DON'T KNOW. WHY THEY KEPT THEY ARE ### KEEPING PHONE OFF...??
Sep 16, 2020
Updated by Hameeda Hussaini
ATTACHED IS A PROOF WHAT I PAID TO ### RBL. PEOPLE..

IF THEY FINISH. ### WITH EACH OTHER ASK. THEM. TO. UPDATE OTHERWISE IN FRONT OF MEDIA I WILL DISCLOSE ABT RBL THAT NO ONE WILL THINK TO OPEN ANY ACCOUNT I THR BANK EVER

Complaint comments 

Comments

The Coustomer are saying the Personal Acedent Insurance 65rs & Card Protection plan in just 54.15 rs
The total amount Coustomer saying in 199.15
but! The amout is deducted 600 + 720
This is not good

CPP Group India Customer Care's response, Oct 21, 2020
Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Regards
CPP Team

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