Realme — delivery returned without my permission/knowledge by courier/delivery service team

I order realme xt phone from realme store on 27th october 2019, it received in my nearby city on 31 october 2019, delivery service team didn't contacted me and hence cancelled my order on 3rd october 2019 without my permission/knowledge & on 5th october they returned the order without my permission/knowledge.
I continuously contacted realme service team & courier/delivery service team, they just delayed my order day by day by saying you order will be delivered soon or will be delivered tomorrow, i waited but suddenly they returned order without my permission/knowledge and now blames me,
Here they didn't contacted me neither they tried to deliver my order (Delivery service team).
My order is cash on delivery, they cheated me, especially courier/delivery service team of my city (Indapur, pune-413132).
They returned my order without knowing me or telling me.
Realme team & delivery service team cheated me & hurted me... Atlast courier team accepted their mistakes that they returned it without knowing me &contacting me then to they didn't helped me, i pleased them so much for that but they were so disrespectful & careless... I mailed company i contacted them requested them a lot but no help they just cheated me& hurted alot, please take action against them... I tried my best but they just cheated me.

Courier boy accept his mistake that he cancelled my order without my knowledge/permission, he not even tried for delivery neither he called me..

I want my order, it should not be returned... My order id[protected] ; track id[protected]

My name : chetan dattatraya lahane
Mobile number: [protected]
Email: [protected]@gmail.com