[Resolved] Redbus — I am complaining about my transactions money has been cut from my bank account but ticket has not confirmed

KIRAN Pathuri

from Bhadrachalam, Telangana

Address:

Visakhapatnam, Andhra Pradesh

I tried to book a ticket from visakhapatnam to tanuku. Moneh has been deducfed feom bank account but ticket was not confirmed. I didnt received the refund status yet. I paid throigh google tez and the details about my payment are
From: paturi sai kiran ([protected]@okaxis)
Issuer bank: idbi bank

To: redbus ([protected]@axisbank)

Google transaction id: cicagkccj9buba
Upi transaction id:[protected]:
Please let me know about my refund status
Thanking you

-your customer

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Nov 28, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus! Thank you for writing to us!

In order to resolve your query, we would need further details from you. I would request you to please share your registered email ID and mobile number so that we can have a check.

Thanks for choosing redBus and have a great day ahead.

Regards,
Team redBus

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Comments

Rahul Pimpare

from Mumbai, Maharashtra

I did one transaction at 21th august 2018 of rupees 1214.50 due to technical issue transaction was failed but money was deducted.now 2 months are past away still my refund was not credited to my bank.This is worst service ever i seen.