[Resolved]  Rediff Shopping — Item ordered not sent

Address:Chandrapur, Maharashtra

Order no.10683268 USB Data Cable for Apple iPhone iPod with expected delivery by 4 - 5 Working Days was placed on 11.11.2014. Still today the item status shows that the Item is ready for shipping but Rediff customer care claims that the item has been despatched with Bluedart AWB [protected] ! Blue dart tracking shows: Item not found meaning it has not been despatched. The company is outright fraud. Several mails to Rediff yeilded nothing The company is so much shameless that on Shahanwaz in CC has repetedly replied that he was looking into before falling totally silent. I made a mistake in trying Rediff and shifted from Flipkart whose service is of highest order in net shops as the item was not avaiable there at the time of ordering. Now what to do please advise as the company has proved itself to be fraud. I asked for cancelling the order when status showed not despatched for first time. But the frauds had expressed its inability claiming that the had been despatched and given a fictitious AWB of Bluedart. They can go to that extent. All customer freiends are warned not to order anything on Rediff. You can see for yourself from the list of complaints from the customers. Govt should take legal steps against this fraudulant company who are cheating customers.
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Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear RS Bhattacharya,

Greetings from Rediff.com.

Please accept our apologies for non fulfillment of the order. Your order has been refunded and the details have been mailed to you on registered email id.

Regards,
Team Rediff Shopping

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