[Resolved]  Reliance Big Tv — Annual subscription of Reliance Digital TV and removal of local package by Reliance Big TV before completion of one year.

Address:

Hyderabad, Andhra Pradesh

I am having Reliance digital TV with Customer ID number[protected] and Customer Account Number[protected]. I had taken regional package for one year by paying Rs 3348/- for one year subscription in Mar 2014. In Jun-Jul 2014 i had taken add on channel Sony Six for Football World Cup by paying Rs. 175/- for three months. On completion of three months Reliance Big TV had removed the regional package channels also for which i had paid for one year subscription. On complaining to reliance Big TV i was told that they will remove regional packages also as part of add on channel. I do not understand as to how you can cut the regional channels for which i had paid for one year without completing the period. This is utterly ridiculous to say the least and amounts to cheating the customers. I am a serving Army Officer and requesting you to look into the matter and revive the regional channels for the complete period for which i had paid the annual subscription. If the channels are not reconnected within 48 hours i will be forced to approach the Consumer Court for necessary action.