Reliance Big Tv — Another BIG cheater in the India. Complain against SMART CARD NO#[protected]

Address:

Kolkata, West Bengal

I am so un happy with RELIANCE Digital TV Service. I shifted by Big TV to a new location and couple of months after installation I was getting signal lost error in climatic condition. When I spoke to customer care they asked me recharge for 175 Rs and they said their engineer will come to my place and rectify the issue.But they never turned up. After that when ever I try to reach customer care([protected] &[protected], it says all customer care executives are busy in other calls and no one pick ups the call.Thats how it went of all most 20 days, i could not even watch any channels. By that time my account was suspended. Suddenly one day fine morning I got a call from customer care number[protected] questioning me why I am not recharging my account. I explained him the issue. He promised me that "Sir, I have taken your complain.Please note it down the number.[protected]. You please recharge your account with 200 Rs and I assure you my engineer will come to your residence with in 48 hours. I am still waiting and my account is showing now only 170 balance. No one called me neither visited my place. Most embarrassing moment now when i am putting this complain after receiving SMS from Reliance Big TV mentioning: Sender of this SMS : 59111 Body of the SMS: Dear Reliance Digital TV Customer, your Service Request No[protected] is closed.Trust the issue was resolved to your satisfaction.Thank You. Now please let me know where shall i knock the door for any help and immediate action. And my sincere suggestion and request to all my friends who ever is/will be reading this please never ever go for this BIG cheater company - RELIANCE Big TV. Its better to watch TV in cable rather than buying a dish from RELIENCE. So poor is quality, service and satisfaction.