[Resolved]  Reliance Big Tv — Aoc tv is not working,

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:www.reliancedigital.in/store_locator.html

I called on 22th of july and complaint for the aoc tv.


Got the msg on 01/august/2016 that complaint no. Is[protected] being assigned to technician who will attend shortly.

I made a call on reliance costumer care on [protected]

This not one came after three day and i call back again and they were saying
We have assigned to another technician who will attend shortly & also they we provide me his contact no..

I did call the guy he told me please send me your related documents, i will be direct assigned you aoc service provider your tv that some part to be replaced he will come with that. I said okay & wait.

Meanwhile i called many times to reliance costumer care.

Whole one week gone talking to the reliance costumer care and they ensure that guy will come issue will be sorted.

Now today is 9th august but i did not received any call from over there.
Nobody reverted till now…or visited.
Nobody reverted till now…or visited.

This is total harrasment from your end its almost month end. Nothing has been done now. I left the hope too.

I do not want anything from reliance niether tv or your technician now.

Pl refund my amount withing a week else i'll put this in consumer court.

You can see the mail trail appart from the above story.

Few bad people are not doing their work and spoiling the reliance image.
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Aug 7, 2021
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Aug 12, 2016
Updated by Kuldeep Passi
My Registered Contact no is. [protected] & [protected], Name Kuldeep Kumar
Aug 12, 2016
Updated by Kuldeep Passi
I did not understand about smart card No., is it AOC TV Model No. or some other thing
My AOC Model No. is LE40A634061, Serial No. HE3E7KA003485
Complaint comments 

Comments

Dear Customer,

We regret for the inconvenience caused to you.

We request you to write to us with the following details to assist you better:-

1.Smart Card Number(12 digits):
2. Register Contact Number:

Regards,

Customer Care
Reliance Digital TV
Kuldeep Passi's [Complaint's author] reply, Aug 12, 2016
I did not understand about smart card No., is it AOC TV Model No. or some other thing
My AOC Model No. is LE40A634061, Serial No. HE3E7KA003485
Kuldeep Passi's [Complaint's author] reply, Aug 12, 2016
My Updated Contact No. was 9268371186, now i have been updated new contact no. yesterday No.is 7836986645, please contact on this no. only.
Regards Kuldeep Kumar
Dear Kuldeep,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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