[Resolved] Reliance Big Tv — Bad service from customer care & service engineers | |||||
Hi i have send a complaint earlier with my setup box[protected] on 10th October regarding non attending of service enginers at site, even after 4 days, and again with repeated registration at customer care, via[protected],[protected], one guy from a mobile number [protected] demanded as hes freelancer, and has to be paid for attending the issue, which i refused, he demanded to pay Rs 25 per meter of cable, even with out visiting the site, how can he reccognise a complaint even with out visitng the venue, earlier on July, for the same complaint i have changed the setup box by paying an amount of Rs 700 for which i never got any bill from them, since my connection is dual LMB, my other setup box with number[protected] was also disconnected as ERROR 200. Reliance BIGTV is looting money from customers, i have recharged on 04.07.2015, 22.08.2015, 20.09.2015 each with Rs 500 and now am out of getting my channels for viewving, attached details of payments made, i will be forced to take this matter before the consumer reddressel forum, Awating solution D.Aravind [protected] aravind.[protected]@gmail.com Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 05, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. As checked and verified in our records, we understand that the issue is resolved. If the problem persists, kindly write to us so that we can arrange for technician visit. Regards, Customer Care Reliance Digital TV | |||||
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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Reliance Communications