[Resolved]  Reliance Big Tv — BIG TV Complaint No[protected]

Address:Mumbai City, Maharashtra

I have logged a complaint on 1 July 2015. Then my new set top box was in place on around 20 July. And my TV got blank on 24 July. I logged a complaint on 25 July. Late, I log this complaint of my non working of set top box since last 7 days. But all in vain even following with customer care toll free in all these days. It is a harassment for me to log the customer care every day (Ms Lata) due to my open complaint status. Smart card : XXXXXXX1828 Complaint No:[protected] Also, Mr Sameer - Service Engineer - is not able to visit our location due to god know his own problems...
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Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2015
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that the issue is resolved.

If the problem persists, kindly write to us so that we can arrange for technician visit.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Manesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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