Reliance Big Tv — Big TV - No action on complaint

sandeepbaisoya

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have registered a complaint on 29-May-2014 at big tv call center ( complaint no.[protected] as signals are not proper and I'm not able to watch channels. But up to till date any technician not visit even I not received any call from big tv. I call on daily basis at big tv call center but all in vain. It take about 30 min. to talk with big tv executive. Please help me as I'm suffering mentally and financially. My big tv set up box number is[protected].

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customer support has been notified about the posted complaint.

Jun 19, 2014

Updated by sandeepbaisoya From last 20 days whenever i call on your call center number they also said that your case has been raised on high priority but no action taken from your side.

Please don't make promise try to do some action on complaint.
If you are not able to provide service than give me option to change my service provider.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

sandeepbaisoya

Before 24 hrs Reliance Communications team post a comment that complaint has been forwarded to customer service team.
But still I'm waiting for a call from service team.

No action till now.

Worst service I ever seen.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications