[Resolved]  Reliance Big Tv — Cashback

I have recharged 3 times each of Rs 500 into my digital tv account, as per their (reliance digital tv) promotional offer whenever we recharged above 300 Rs we will get Rs 15 as instant cashback. but i didn't get any cashback please resolve this problem My reliance digital tv smart card number is[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2015
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

Instant Cash Back of Rs.15/- on minimum recharge of Rs.300/- or above (which needs to be single and first transaction of the day).

The recharge had to be done within 5 days prior to the due date (including due date). Service gets suspended post due date.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance BigTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    3276
    Pending
    0
    Resolved
    781
    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance BigTV contact information