[Resolved]  Reliance Big Tv — Error 400

Address:New Delhi, Delhi

Dish is not working for the last 3 days and display is showing ERROR 400, though the weather is very clear. I am facing this problem since 31st may 2014, the amount of Rs 170 has been deducted twice from my balance and have registered a compliant for that also.One engineer (Mr Sunny) came without informing me and shifted the dish from one place to another as the display was showing ERROR 400 again & again and I have been charged Rs 350 for that.The compliant has been registered for that also. As the services has been suspended for more than a month, I have registered a compliant for the refund of the services for that period. As on date I am facing the same problem (ERROR 400) and compliant could not be registered at customer care after several attempts. You are requested to resolve my complaints immediately and oblige Thanking you in anticipation Harsh Chawla Smart card no[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Hi my name is Allwyn and my smart card number is[protected].
I had called your customer service number spoke with several agents at your customer complaints department they where horrible no one was able to resolve my query is this the way you make business hiring illiterate people who don't even know how to speak. my only concern was that i was unable to view some tv channels ie:discovery, 9xm, z studio and they booked an engineer and when i asked for a supervisor they said i will get a call with in 24 hrs and haven't got any.i will not stop until i get a resolution you can contact me on [protected] or email [protected]@gmail.com.i would also like you to trace the second last agent that i spoke with when i called you call centre he was very rude and disconnected the call.
My smart card no is[protected] and having the connection since 2010. Due to hud hud cyclone my reciever is broken so I registered a complain on 21 oct but till the date no response from any of the technician. I don't know how many more days I have to wait for the technician to visit my address. I think its better to move on with another connection.
I am facing error 400 issue since 1 week. I have lodged the complain and a site visit for technician since 1 week but no response as of now. Can you please look into it.
Smart Card No[protected]
Mahendra Makhecha
A14 Durga Appts
Irwin Road
Pune 2
Phone - [protected]

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