[Resolved]  Reliance Big Tv — Fraud big tv engineer or customer care guys

Address:Jodhpur, Rajasthan, 342001

Dear reliance team,

Last 31 july i make a complaint about my reliance big tv service issue error number 400 i written my complaint with customer care, your engineer come in 2nd of july and say sir this is signal issue we are change your antina so we need wire so i give him 1000 rs for buy wire but he not come again in house even i make complete to customer care but they not write my complaint and write a new complaint and still not solve i make call and call agin to customer care but every time they cut my phone and either they say your complaint solve asap sir i am mentally fursted and now i decided to go consumer court regarding this complaint and suggest every one no buy reliance big tv for worse services in world


My name jitendra gautam s/o mahaveer gautam
Reliance big tv card number is[protected]
Con - [protected]
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Sep 21, 2016
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

We have taken up your issue with our field team for further review and will respond to you at the earliest. We request you to co-operate with us.

Hope you will give us another opportunity to serve you better.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Jitendra,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications
Dear Jitendra,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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