[Resolved]  Reliance Big Tv — Misbehave by customer care executive sh suman on 11-8-15 at 2.31pm .

Address:	Mumbai City, Maharashtra
Website:	Reliance big tv complaints

I had a smart card no[protected] and got it charged on[protected] with on line payment of Rs. 1693/ for 8months Bronze Non south pack .it was done after confirming from customer care executive who told me to pay the amount .accordingly i paid on[protected] itself. Itried to contact at customer care number but could not get any response.although services were restored on[protected] night i contacted c. c. executive on[protected] and asked him to confirm whether my plan for Bronze pack for 8 months has been started . He told me that your old plan is being continued .Itold him that yeserday i have dicussed the matter with customer care executive who has asked me to pay money. which i paid therefore why the old pack shuld continue.Mr Suman told me that what i tell you do it you deposit more money than call again.itold him to change my pla for which i have paid Rs1693 !e Bronze pack for 8 m0nths.He refused to do so than i asked him to connect the line with hire official .he did not do that also.and told me you cando anythig and also thretened .When i call from my mob no no body responds even the call is transferd to customer care .this is mischief done by mr. suman cc executive.I therefore request to take necessary action against such customer care exe. who harass and misbehave with the customers .Action to Activtivate Bronze pack for 8 months be done as i have paid Rs 1693 on[protected] vid transaction ref.no 97451690.