[Resolved] Reliance Big Tv — No service for 15days blunt reply no refund | |||||
My smartcard number is[protected] I have 2 connection of reliance. The one in my parents room for which smart number mentioned above was not working and showing error for recharge. So i did recharge for 500 on 28th but it dint start the service today 31st july i recharged again but still no service. Wen enquired for refund mr satish bluntly talking in a very rude manner and telling me dat i might be giving false claim for refund. Kindly look into this matter as he warned me that do watever u want ull can't do anything. Call id refrence [protected]. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Reliance BigTV customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Flow supervisor should be soft spoken and should listen to customers issue first rather than blaming the customer of false claim.
Reply
Dear Customer,
We regret for the inconvenience caused to you.
As checked and verified in our records, the services of your account are active from our end.
If still you are unable to view the channels, we request you to write to us with the exact error message appearing on TV screen to assist you better.
Regards,
Customer Care
Reliance Digital TV
We regret for the inconvenience caused to you.
As checked and verified in our records, the services of your account are active from our end.
If still you are unable to view the channels, we request you to write to us with the exact error message appearing on TV screen to assist you better.
Regards,
Customer Care
Reliance Digital TV
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information