[Resolved]  Reliance Big Tv — NON COMPLETION OF RE-INSTALLATION (RELIANCE BIG TV VIDE Request No.[protected].)

Address:

Bangalore, Karnataka

Sir, 1. Further to my complaint to your forum dated 14 Jun 15 2. I am BIG TV customer since last five years or so vide Chip ID[protected]. I have shifted from Adampur (Punjab) to Bangalore, Jalahalli West. 3 I called up Toll Free No. on 11 Jun 2015 for re-installation of my BIG TV connection. I was asked to recharge for Rs 350/- and call back then only can my connection can be reinstalled. After recharge on 12 Jun 2015 and called up Toll Free No. I was assured that my connection will be re-installed within 48 hours vide Request No.[protected]. 4. To my sorrow, when I called up Toll Free again on 14 Jun 2015, only to hear that my case has been forwarded to higher authorities. It may be noted that I am being charged around Rs 9/- per day without availing the services. Why? 5. On 15th Jun 2015 I called up again to know the status, I got the reply that it will be positively completed by 16th of Jun 2015, but in vain. On 16th Jun 2015 I called up again but the reply was the complaint has been forwarded to higher authorities and the behavior of the operator was absurd. 6. Starting from 11 Jun 15 till 17 Jun 15 a simple connection cannot be re-installed by the so called reputed company. Wah what a BIG Name? 7. Are the Big bosses sitting at top at Reliance Company are deaf and dumb. Do I need to say anything further for the services provided by your reputed company? 8. Sir, I request through your forum to either get my connection re-installed from the Reliance if not possible please get my full amount of connection i.e. Rs 1500/- for connection and 350/- recharge on 11 Jun 2015 back Thanks Yashpal (M) [protected]