[Resolved] Reliance Big Tv — pairing error / HDD Upgrade issue
N
nareshmunirathinam
from Kolkata, West Bengal
Address:
Bangalore, Karnataka
Hi Team,
I planning to upgrade from STB to HD from last 1 month and for the same when i called to Customer care came to know that HD setup box stock is not available in Bangalore and informed no option available, And for the same i tried multiple dealers but still no use. And finally i got a idea that the HD box which i having will work with active smart card which was mentioned below, but i am getting error as 102 pairing error for which i called customer care today says i need to pay Rs.400/- for pairing which is pathetic service.
1. No HD Setup Box is not available with you to upgrade
2. I already having HD Box where you people are not ready to pair
3. I purchased this HD setup already and you people asking of Rs.400/- for pairing ( let me know why i should when both STB and HD are mine).
4.Its my fault that i am using your service
Smart No:[protected]
HD Setup Box:SHYSTC[protected] WHICH NEEDS TO LINKED WITH)
For any clarification i need call back on this number only [protected]
Regard's,
Naresh.M
[protected]
Bangalore
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Aug 14, 2020
Complaint marked as Resolved
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Reliance Communications