[Resolved] Reliance Big Tv — Please solve the problem or suggest me to take any network DISTV | |||||
Dear Respective sir I am using BIG TV from more then 24 month. I have lodged complaint on 28.9.15 after 2day a technical man came & checked problem then he told me that setup box issue is there i can, t possible to solve the problem so you can raise complain to Customer Care like that he has told. then EverReady i calling to customer care more then 50 time continuous they are telling that it will be solved within 24 hours & Some time Customer care people telling different type of words already your problem has been solved so your compliant has been closed like that they are telling & setup box is not there. Today i have called Customer care ( 51 minutes talked) & they were passing phone one member to one member like that they have transferred my call to more then 8 people but end of nobody has given the correct answer & last told that it will be solved within 24 hours costume care people not talking with properly they are doing time pass THIS IS MONOPOLY SYSTEM IN RELIANCE BIG TV ONLY Complaints No[protected],[protected] &[protected] Smart card no[protected] please solve the problem or suggest me to take any network DISTV Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Dec 05, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. As checked and verified in our records, we understand that the issue is resolved. If the problem persists, kindly write to us so that we can arrange for technician visit. Regards, Customer Care Reliance Digital TV | |||||
2 Comments | |||||
Comments
Dear Umesh,
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications