[Resolved]  Reliance Big Tv — refund of excess amount taken for one complaint

Address:

Kottayam, Kerala

My big tv no is[protected].in name of jobin sebastian.I call customer care representative for not getting tc chanbels.he said that complaint resolve within 4 days&175rupees taken from our account.but no one come inmy house after 4days and got the msg your complaint is closed and hope good service will get.then i again call customer care and give msg nobody came in our house and problem was not solved.he said i reopen the complaint and noextra amount is taken from our account.but again 175 is taken aand so we are vwry disappinted and resist to recharge again.so one customer representative call on mobile and inform your acconunt will close.then i said the situation and he said the matter is true and we refund thw second amt within two days.refno given is[protected].but yesterday i check my balance is -104.please do the needful