Reliance Big Tv — Relocation installation issue | |||
Dear Sir We are reliance Big TV user my smart card No is[protected], recently we have shifted our home to Bijapur Karnataka, so I have made reinstallation service request on 8th jan as per your customer care agent I have recharged 350 amount as a service charge, your service Engineer called and demanded 350 Rs extra charges, I already recharged to my account, He is not agree to come and install he telling that he will not come until 350 amount has to give him by hand, again I made a complaint request no is[protected], Still my problem is not resolved, and I have received a massage that your service request[protected] is resolved, Till now no one is responding my problem, your service Engineer nor your customer care agent . We are getting totally irritating on your service, From last 4 days our connection is closed now what to do Can I go for other service provider or what ...? Thanks and regards Unsatisfied Customer Rajshekar Lalsangi [protected] [protected] Was this information helpful? | |||
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Reliance BigTV customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We have taken up your issue with our field team for further review and will respond to you at the earliest. We request you to co-operate with us.
Hope you will give us another opportunity to serve you better.
Regards,
Customer Care
Reliance Digital TV
We regret for the inconvenience caused to you.
We have taken up your issue with our field team for further review and will respond to you at the earliest. We request you to co-operate with us.
Hope you will give us another opportunity to serve you better.
Regards,
Customer Care
Reliance Digital TV
Dear Customer,
We regret for the inconvenience caused to you.
As checked and verified in our records, we understand that the issue is resolved and installation done through local technician.
Hope you will give us another opportunity to serve you better.
Regards,
Customer Care
Reliance Digital TV
We regret for the inconvenience caused to you.
As checked and verified in our records, we understand that the issue is resolved and installation done through local technician.
Hope you will give us another opportunity to serve you better.
Regards,
Customer Care
Reliance Digital TV
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications