[Resolved] Reliance Big Tv — Scam company just looting money | |||||
I have 2 connections with reliance big TV[protected]. They keep on sending me faulty set top boxes... and then every 6 months... they tell me that set top box is faulty and charge me 3000. I have already paid twice 3000 for replacing the device and no they are again telling me the same story that the DVR is faulty and needs to be replaced for 3000 again. I refused to get the box replaced again and asked them to transfer my 6K amount balance on my child connection. They refuse to refund my money and also refuse to transfer my money to child connection. They are just looting me every year for last 2 years that I have my connection. The customer care is useless and stupid and they don't know anything about it. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 05, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. We request you to write to us with the following details to assist you better:- 1.Smart Card Number(12 digits): 2. Register Contact Number: Regards, Customer Care Reliance Digital TV. | |||||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications