Reliance Big Tv — Set top box is not functioning | |||
My set top box is unserviceable from 09/06/2015. I am using RELIANCE DIGITAL TV CARD NO.[protected]. I purchased reliance digital TV connection with accessories from DELHI. Now I m posted to AIR FORCE BIDAR, KARNATAKA. I went to repair center of RELIANCE COMMUNICATION, BIDAR with my set top box.They have refused to repair/replace the set top box by stating that this set top box is not belongs to Karnataka and we can not do anything.In case if I purchase new set top box of Rs 700/- along with new RELIANCE DIGITAL CARD, then my old RELIANCE DIGITAL CARD will not be valid which was recently recharged with Rs 2500/- in month of MAY15. Kindly confirm that my balance of old CARD can be transferred to new connection and the cost of the new set top box with connection or balance amount can be refunded. With Regards BALBIR SINGH Mb. [protected] LL.[protected] Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Balbir,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications