[Resolved]  Reliance Big Tv — Too munch delay in attending complaint

Address:North Goa, Goa

Please note that I have registered complaint ref. no.[protected] on 20-June-2015 and till 13-July-2015 no engineers attended the complain. I was very surprised to hear that my complaint was closed on 13-July-2015 as i was not contactable this is very strange to my but inspite of this i once again registered complaint ref.no.[protected] on 13-July-2015 and finally on 18-July -2015 the complaint was attended and issue solved. Now I make a strong protest regarding the number of days lost due to no service availed by my from reliance due to non-attending of my complaint from 20-June till 18-July = 29 days the amount should be credited in my account at your earliest. Regards/Satish Mandrekar - [protected] / [protected] SCN.[protected]
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Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2015
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that the issue is resolved.

If the problem persists, kindly write to us so that we can arrange for technician visit.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Satish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Satish,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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