[Resolved]  Reliance Big Tv — Trai should intervene: consumer money at stake

Address:

Bangalore, Karnataka

Sir,

For availing 3 months subscription at discounted price cost me Rs753. Its unfair to siphon taxpayers money and I request TRAI to intervene and refund our hard earned money.

Even after making advance payment for 3 months, the signal error continued for 2 days. After two days when i called the customer care, they claim that money paid Rs753 cannot be credited into my account as I hadn't called Customer care for intimating about the payment.

This is unacceptable and sever exploitation of consumer rights by this company

Its now 6 months and I have moved to a different operator but i received no communication from RELIANCE BIG TV . PLEASE HELP

I urge TRAI to Intervene & investigate my case and redress my grievance.


Payment details are below:

AMOUNT: Rs753
Payment made from HDFC Bank Account
Date: 23/01/14
Reference: MHDF[protected]/RELIANCE COMMUNICATI [protected]
Value Date: 23/01/14