[Resolved] Reliance Big Tv — Unnecessarily suspended service | |||||
On 6th November 2015 our service was suspended without informing. Then we called Reliance customer care to find the the reason for solution. The customer executive told us to "file a complaint so that the technician will visit our home and sort out the problem and find a solution". Then we registered a complaint. The next day technician called us. But as we were out of the home for an emergency, the technician told us to file a complaint again. And sunday i.e., 8th nov we got a message saying that we have to pay Rs.450 to continue the service. Then immediately I called the customer care to find the reason, but they are not responding to our call. Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Dec 05, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. As checked and verified in our records, we understand that the issue is resolved. If the problem persists, kindly write to us so that we can arrange for technician visit. Regards, Customer Care Reliance Digital TV. | |||||
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