Reliance Bigtv — after recharge of my rs. 2607- package showing error 200.

Address:

Ghaziabad, Uttar Pradesh, 201001

Getting error 200 (Unsubscribed channel) for all paid channels except from reliance home channel (This is coming properly) for my smart card no:[protected]
Could you please help in getting my paid channels and even the amount is getting deducted without providing the channels being displayed.
Its not the right approach and has to fixed immediatly and money should be deducted from the day service is provided (But not without the channel service).
Hence no amount should be deducted for my package. Big tv should deducted from the day you provide the subscription for my spaid channels, but not before that.
My alternate contact no. [protected]. The customer care contact for reliance big tv executive is not working.
Thanks!