Reliance Bigtv — big tv offer not fulfilled

William Gomes

from Mumbai, Maharashtra

Address:	400086
Website:	www.reliancedigitaltv.com

I had booked reliance bigtv on 9/3/18 after so may attempt. (Their website sucks). My booking id no 17501113. I received a sms on march 2018 & that i will be getting installation done by 30-45 days. I called them many times no body picks up phone /no response to mail. I have again received message in april with same sms as it will take 30-45 days. Once i called & lickily call got picked up & i have been told that it will be installed by 15 th april. But things are not fulfilled. This seems to be very fishy. I only applied because of name "reliance" however it seems bigtv are behind hoarding this money than giving service. I therefore want to strongly complaint that since commitment is not fulfilled they should immediately revert my money with interest.
I will look for other operator. ""return my money immediately for failure to fulfilled commitment""

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Reliance BigTV customer support has been notified about the posted complaint.

Apr 21, 2018

Updated by William Gomes It is very sad state of customer service from reliance Big tv. Now their customer care number is out of service.

Apr 26, 2018

Updated by William Gomes Sorry state of affairs from Reliance Big TV. Even after complaint here on 19/4/2018 & acknowledgment from your site that complaint is notified to Big TV CSR. There is no contact either through mail or on mobile to me .This is the state, then what happens to CSR after I get connection.
Big TV team are you listening ??? Give me update as what is plan ?Are reverting the money which may be insignificant to you.

May 01, 2018

Updated by William Gomes It's being many days .My complaint still not resolved.How does any branded company can cheat a customer & no action taken against them.I am seeing so many complaint but no resolution. There is no action from company.

May 03, 2018

Updated by William Gomes Now after many calls, Customer care picked up call. Again they said service will call after 15 days for installation date. I am still not believing this but ok will wait.But will say it's total unprofessional services from Reliance Big TV.

Jul 28, 2018

Updated by William Gomes No Update or action from Reliance Big TV .Even mail to revert money was also not attained. They are doing nothing but cheating the Indian People.This was shocking from company like Reliance.