Reliance Bigtv — channels are not working from month

Address:	400055
Website:	www.reliancedigitaltv.com

Dear,
Am using reliance big tv connection. Reliance offering all of customer one year free all channels pack in 1500 am recharged same day when i see this offer after that am seeing all channels but after few day later all channels start with star e. G (Star plus, star sports, star gold) was close by back end am regular called in customer care but every time he was told me channel will come within 24 hr but not come within deadline after that am calling again and same answer repeat by customer care, but now the big tv big fraud with me and all customer still they closed all channels and signal lost error msg showing on tv screen am again called to customer care he
Was told me we are complete all activity and its a final step to restart the server it must take only 24 hr after that you will viewing all channels but today 5 days gone but not any concern resolve and not any channel work am totally waste my money when i ask him for refund my money they clearly reject and told me money not refund and am told him i will file a case in consumer court then the call center executive clearly offer me as you wish so dear sir/mam now what can i do i have not any way and at the last am raising a complaint against company