Reliance Bigtv — error 400 and customer care not respond it.

Sanket Ramani

from Bardoli, Gujarat

Address:

Rajkot, Gujarat, 360002

In my set-top box error 400 is shown. And then we are not show t. V. Channels.
My smart-card no=[protected].

In my tv signal is poor is shown.
And in customer care not received our call last 4 days they said our customers care members are busy. And call after 5 minutes. And then they not receive any call after that day.

So solve this problem. Until we complain for it.

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Reliance BigTV customer support has been notified about the posted complaint.

Aug 12, 2017

Updated by Sanket Ramani And My Contact No Is :- [protected] or
[protected]

Aug 19, 2017

Updated by Sanket Ramani Oh hello, There Are 10 days to go Weekend, and and no any response or service of customer care !

So, refund the total balance amount or service it ! [Reliance Digital T.V.]

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Sanket,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

madan15

Although complaint has been raised twice, no person has come for resolving the issue. Over the calls we keep on trying for more than 30 mins, but no one answers the call. it shows error 400. Very poor service, There is no connection since last 15 days. very upset with the service.