Reliance Bigtv — error 6:- your stb is expired. please contact customer care.

[email protected]

from Bengaluru, Karnataka

Address:	560056
Website:	independenttv.in/contact.html

Dear sir,

I applied for reliance btv (Now knows as independent tv) on april 2018 online for 500 rupees and the installation guy came with the device on 5th november 2018. He again took 1750 rupees from me and told that he will go to office and activate connection; however i am not get any service till now. I get message data uploading please wait message and in the background, it says error 6: your stb is expired. Please contact customer care. I have been calling customer care every day and they keep on saying we have done refresh, adjust cable and call back after 7 days and they will raise complaint. Till now they refuse to give complaint number nor allow me to talk to manager nor they sending technician. Please issue compete refund for me.

I am really frustrated with out tv.

Registered phone number with the connection is [protected]
Customer id is [protected]
Subscriber id is 69743809

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Reliance BigTV customer support has been notified about the posted complaint.

Nov 13, 2018

Updated by [email protected] I have reach nodal office Shainaz Mohammed (karnataka Bangalore) and her number is [protected]. She is telling to contact customer care which is not helping me.