[Resolved]  Reliance Bigtv — Error is not getting resolved after 3 Months

Address:411043

Hi,

I am getting an "Error 400" hundred time in a day. I have raised a complaint against it 3 months back but still it is not yet resolved. Customer care ensures you every time that it will resolved, our engineer will contact you soon bla bla bla...

They have closed the ticket at their end saying that issue is resolved, they not even contacted me before closing tickets.

The requests are as below:
Request numbers:[protected],[protected]

Request you to please help to me solve this issue.
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Nov 27, 2016
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

We have taken up your issue with our field team for further review and will respond to you at the earliest. We request you to co-operate with us.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Ganesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I want to watch Tez channel on my tv as I have paid 290 rs per month.

My customer id. Is[protected]

On urgent basis. For regular basis.

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