Reliance Bigtv — installation not done regarding pre booking

Address:Ghaziabad, Uttar Pradesh, 201001

On 6th march 2018 i paid 499 regarding prebooking of reliance big tv till now there is no response from reliance's side.
On contacting customer service they disagreeded for any such payment.
Details given below-
Name - chandra shekhar gupta
Mobile number - [protected]
Email - uddeshya. [protected]@gmail.com
Payment id[protected]
Merchant order id[protected]d7f3e0cffc9c
Merchant transaction identifier-
94540481d7f3e0cffc9c
+1 photos
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Reliance BigTV customer support has been notified about the posted complaint.
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Comments

I have given a request & deposited 500 rs advance for new connection before 05 month ago. No response till now. Customer care executive also doesn't give satisfied answer after regular follow up.

Regards
Sandeep Kumar
[protected]
bagauria's reply, Oct 19, 2018
I think I have to file this case in consumer court.
Regards
Sandeep Kumar
9680802929

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