Reliance Bigtv — non functioning of set top box | |||
I have submitted complanit against reliance big tv almost 14 days back my smart card number is[protected]. I did not receive any response from company and they are not answering my call too. My set top box is not working from past 15 days. Very disappointed with the services. I want to discontinue with the service and want a refund of my last recharge. Was this information helpful? | |||
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Reliance BigTV customer support has been notified about the posted complaint. Sep 02, 2017 Updated by Kinnari7 Dear Sir/Madam, I had submitted my complaint almost a month back. Firstly they did not reply to my mails for 10 days, none of them picked up any calls. When they replied, I asked them to send a technician as soon as possible because my recharge amount is going in vain. When my next month recharge was due, they shamelessly called us up and asked us to recharge our account. They have been sending the same drafted email again and again rather than replying to my problems. Is this the way customers are treated at Reliance? Who is gonna repay to our losses now? They will charge us for their pathetic services too now. Is it our fault we chose Reliance? I want some action to be taken seriously and as soon as possible. Thank you.  | |||
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