[Resolved]  Reliance Bigtv — Not giving proper services in case of failuer of their product.

Address:Mumbai City, Maharashtra
Website:reliance big TV

I am having reliance big tv cable connection having number[protected] in the name anil fondekar before 4-5 days having problem is viewing tv hence they change the ' set top box' there after i was not able to view the picture hence again complaint was filed and they said that ' smart card ' is to be changed and for that they have not attended the complaint till date i. E. 05/09/2016 and every time the phone is disconnected by the operator having not attended.
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Oct 14, 2016
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2016
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that the issue is resolved.

If the problem persists, kindly write to us so that we can arrange for technician visit.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Anil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Anil,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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