Reliance Bigtv — package channels are not coming (all sun network channels like gemini, gemini comedy, gemini music etc.)

Website:

www.reliancedigitaltv.com

I have subscribed for annual package. From past 1 month some channels are not coming, they are not showing in channel list itself.

All sun network channels
Gemini tv, gemini comedy, gemini music, gemini life, gemini movies etc.

Note: these channels are missing in the all channels list itself, no error

Some times etv also not coming

I have done some trouble shooting, manual channel scanning as well.

Smart card number :[protected]

Customer care is not at all working, tried contacting multiple times it says service currently stopped.

This is not at all fair, please resolve my problem immediately. Otherwise please refund my money. This is cheating only.

Please tell me the way how to contact reliance customer care, since the number is not working from past 1 month