Reliance Bigtv — refund for booking amount 1999

Address:Pune, Maharashtra, 411060

We booked reliance dish tv new connection by paying 1999 and never got any communication from them. After several attempts to contact them we finally received a communication after a delay. We meanwhile bought a different connection and now looking for refund. I need my refund immediately as i've already contacted them in several ways for the same but have received no response. I do not want to go to consumer court as i don't have time to waste. However if i don't get my refund within 15 days that will be the only option left with me.
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Sir I have reliance independent tv connection with subscriber is 69898530 in which channel no 511 and 510 continue showing error 400 while other channel runs smoothly please solve my problem as soon as possible as I tried no. Of times on your customer care no but they did not too

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