[Resolved]  Reliance Bigtv — Regarding no response on service request no.[protected]

Address:400706
Website:www.reliancedigiteltv.com

This is to inform you that no action is taken on my complaint yet from 11nov.2016 nor any of your technician bother to call me regarding problem and i unable to view tv. This is very irresponsible behaviour from reliance. Same complaint i raised on 3rd nov. With request i. D.[protected] but without any technician visit a message sended to me on 5th november that it is been resolved. Please tell me how it is possible that no one visit to me and my issue was resolved itself. I dont expect this type of irresponsible behaviour from reliance towards the 8 yrs old customer. Please solve this issue as soon as possible else i will take services of any other dth provider.
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Dec 29, 2016
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

We understand the inconvenience caused and take this as feedback to improve our service to meet your expectations.

As checked and verified in our records, we understand that the issue is resolved.

If the problem persists, kindly write to us so that we can arrange for technician visit.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Nikhil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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