Reliance Bigtv — reliance big tv pre-booking

Address:

Mohali, Punjab, 140603

I booked reliance big tv pre-booking offer on 6th march but i did not receive any confirmation from reliance. I again booked on 16th march, then i got confirmation from reliance big tv. I checked that both times an amount of rs. 499 was deducted from my account. I contacted to my bank icici. Bank confirmed that payment is transferred to reliance big tv account. I have contacted many times to reliance big tv and dropped mail also. Reliance big tv is so unprofessional that even a single time not replied and customer care executive are so uneducated that they dont know how talk to customer. I provided payment id also to reliance but they constantly refused to refund the amount. I did not expect such non-sense behaviour from reliance big tv.