[Resolved]  Reliance Bigtv — Set up not working

Address:Agra, Uttar Pradesh
Website:i dont know

My smart card no is[protected]
i have camplained on 26 march ... since then no response come from engineer .i regularly call to custmer care but still the probelum
hasn't slove .. it cross almost 15 days... each day i call them they say that problum will be sloved as soon as possible... when ever i call reliance service centre... they said set up box not come yet... ipl has also started + my bro board exam has campleted so it create a probleum becoz their is no other source of entertaintent present... and on 26 march i have recharged my account with 350 rs and the amount... kindly see to it... i am fed now...
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May 13, 2017
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

As checked in our records we understand that your set top box issue has been resolved.

If the issue is still persist kindly write to us so we will arrange the technician visit at your place.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Mr. Kumar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mr. Kumar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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