Reliance Bigtv — signal quality is very poor

Hello Sir / Madam
Myself Jagadeesh From Salem. My smart card number is[protected].After 2 years, i planned to use Big tv DTH . So i recharged the amount of RS 210 on 23/12/2017. On that same day itself I'm getting this error. I complained on 24/12/2017 they told within 48 hrs the technician will reach your home and solve the problem, but till now no one has not come to my home.If i again ask customer care support means they simply telling "plz wait plz wait " that's it.I'm very depressed on this issue .I need a solution on this issue or else please repay my amount and i'll go for some other DTH service like TATA sky or etc.
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