Reliance Bigtv — smart card #[protected]

Address:	500007
Website:	www.reliancedigitaltv.com

Hello,
We are using reliance digital tv connection at my home town. Nut recently he did not recharge the number for more than 2 months. Now he recharged the my regular pack with rs.233.10 but when i tried to turn on the settop box it says smart card has expired with error 104 and smart card error. I tried multiple time to connect customer care to reactivate the card however each time they disconnects the call after submitting all the ivr options to speak to customer care executive. To be specific by the time we reach to the option to speak to the executive, the call already clock took 3-4 minutes. I tried this 5 times to reach customer executive it says all are busy and gets simply disconnected. So not only i am not getting help but also i am losing money and time to call them. What the hell of service reliance is providing. They are not only bother about our time neither our money. Whom to contact now in such cases? My tv is still shut down even after recharge and relaince is not wiling to pickup my phone. Utter #! They hugly lack professionalism. People call customer care to get help. But they are disconnecting the calls as like they borrowed money from me. Please help me get in touch with them.