Reliance Bigtv — sun network not relayed for the past one week

My big tv account no.[protected] am also having problem for last 5 days am not getting any sun network channels. I tried so many times to reach customer care but i couldnt. This is very worst behaviour from reliance big tv. Organisation like reliance group should come to people/customers and say whats happening with sun network. It is very shame to reliance group that they are feared to face their own valuable customers. Am sure because of this reliance group will loose lot of dth customers.