[Resolved] Reliance Bigtv — Wrong deduction of main balance in reliance big tv connection | |||||
I have a reliance big tv connection. my id no is[protected], i have complaint regarding setup box not working, no is[protected] on dated 18.07.2016 but on 24.07.2016 no person come to my home and i have self rectified the problem so i have been closed my complaint on 24.07.2016 but account of rs.175/- was deducted from my main balance. My balance is not compensated yet, so i am calling daily to customer care to return my balance but they have not solved my problem. as per customer care person, the person advised me to recharge rs.100/- on dated 26.07.2016, but my setup box is not still working. it is showing service suspend. i want the quick action against it. i am also complaining about wrong advising of customer care person of reliance. So i requested to return my balance 275/- (175+100). i am not happy reliance big tv service. my many friends having reliance big tv connection i suggested my friend to disconnect these connection. Please take this matter urgently. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Reliance BigTV customer support has been notified about the posted complaint. | |||||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We regret for the inconvenience caused to you.
As per the telephonic conversation had with you on [protected], we understand that the issue is resolved.
As checked and verified in our records, we have reversed the deduction of Rs.175/- on 02/08/2016 and it is reflecting in your Reliance Digital TV account.
Hope you will give us another opportunity to serve you better.
Regards,
Customer Care
Reliance Digital TV