[Resolved] Reliance Communications — Bad service by reliance store MNP problem | |||
My name is XXXXXXXXX. On 16/08/2016 I went to a reliance store in my area to change one of my BSNL no to RELIANCE through MNP. I submitted all documents and photograph on the same day. But till today(03/09/2016) the process is not completed. The real problem is, according to the MNP process my BSNL sim is already deactivated but the RELIANCE sim, the store man gave me, is not yet activated. since I use this number for my official work now my hands are closed . I even can't do my bank transactions.I have already visited the store about 5 to 6 times but to no help. they only say"your sim will activate in 2 days ; your sim will activate in next 3 days". .Add to that since I asked them about my problem every second day, they started to misbehave with me and with my father, even asked us to leave the store.I even tried the customer care service of reliance but each time I got different answers(one said "there is some technical issue now call after 2 hrs". another one said "the phone number is not in our database, contact the store you approached"). I am helpless sir.Please help me. email - [protected]@gmail.com Name and address of the Reliance store - Laxminarayan agarwalla & Sons Hari Mouri Chowk, Angul - 759122 Orissa Was this information helpful? | |||
Oct 11, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 03, 2016 Reliance Communications Customer Care's response Dear Gouranga, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
Online Petition against RCOM
With every signature, email is sent to TRAI/DOT/Ministry
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"